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How-to: Handle an Intoxicated Employee

You see an employee who is falling asleep, stumbling, slurring words, or out of sorts. Is he or she ill? Are they on medication? Or are they drunk? The National Institute on Alcohol Abuse and Alcoholism, says that businesses lose more than $86 billion in productivity...

How-to Handle an Intoxicated Customer

There is a fine line between tipsy and just plain drunk. Once someone crosses that line, and you can tell they have had too much to drink, what do you do? You hear them slurring, but they ask for another drink. Should you continue to serve them, or cut them off? Does...

How-to Find a Support Group During Covid

For many people struggling with addiction or depression, support groups are vital. But what happens when these support groups are no longer able to meet in person due to the pandemic? Many people have been left without their support network. Covid has been an...